Help & support
Creator-first support
Real people who know independent podcasting. We're building a resource center and a community to help creators grow without giving up ownership.
Need help sooner? Contact our team.
FAQ
Answers for NEONCAT creators
Everything you need to know about hosting, distribution, and monetization.
Do all NEONCAT plans allow me to distribute my podcast to listening apps?+
Yes. Every NEONCAT plan gives you a public RSS feed you can submit to Apple Podcasts, Spotify, Overcast, and more. We keep distribution simple and you stay in control of the feed.
Do I keep ownership of my podcast?+
Yes. You keep your IP, branding, and creative control. NEONCAT supports independent creators without taking ownership of your work.
Why pay for podcast hosting when some services are free?+
Free platforms can limit ownership, analytics, or long-term reliability. NEONCAT is built for independent creators who want control, dependable delivery, and support that treats you like a partner.
Do you run ads on my podcast without permission?+
No. Ads are opt-in. If you choose monetization tools, you control where ads can appear and what categories or advertisers to block.
Do you provide unlimited audio storage?+
We keep storage generous and transparent across plans. If you have a large back catalog or higher-volume needs, we will help you find the right plan.
Which plan is right for me?+
If you are just getting started, a basic creator plan is usually enough. If you need advanced analytics, team access, or monetization, we can recommend a higher tier based on your goals.
Can I cancel anytime?+
Monthly subscriptions can be canceled anytime. Enterprise or custom agreements follow the terms in your contract.
Can I switch plans later?+
Yes. You can upgrade or downgrade as your needs change. We will apply any plan changes on your next billing cycle.
What monetization options are available?+
NEONCAT supports opt-in monetization tools and partnerships for dynamic ads. If you want to explore revenue options, our team can help you choose the best setup.